Cookie Policy

This Cookie Policy explains how Lolajack Casino (referred to as “Lolajack Casino”, “we”, “us”, or “our”) uses cookies and similar technologies on our United Kingdom site. By using our website and services, you agree to the use of cookies as described in this policy, unless you change your browser settings or your on-site cookie preferences.

This Cookie Policy applies to all visitors and registered players who access or use our services, including games, promotions, account areas, and any content provided through our website.

1. Who We Are

Lolajack Casino is an online casino platform offering more than 4,000 casino games, live casino tables, crypto-friendly payments, and a VIP programme for loyal players. We use advanced security, including SSL encryption, AML controls, and KYC verification, to protect our players and meet our legal obligations.

We use cookies to help keep your account secure, remember your choices, improve site performance, and provide a smoother playing experience.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) by your browser when you visit a website. They allow the website to recognise your device, remember certain details about your visit, and store limited information for a period of time.

Cookies do not give us direct access to your computer or reveal files stored on your device. However, they may identify your browser or device and can be linked with account information that you choose to provide, such as your player profile or language settings.

3. Why We Use Cookies

We use cookies for several reasons:

To keep our site secure and stable, and allow you to log in safely
To remember your preferences, such as language, region, and chosen currency
To improve the speed and performance of our pages and game lobby
To measure how players use our site, so we can fix problems and improve features
To manage promotions, bonuses, and loyalty features
To show relevant offers and content that match your interests

Some cookies are required for the site to work correctly. Others are optional and are used for analytics or marketing. You can choose whether to allow optional cookies through your browser settings and any on-site cookie controls we provide.

4. Types of Cookies We Use

We group the cookies we use into several main categories.

4.1 Strictly Necessary Cookies

These cookies are essential for running the website and for providing the services you ask for. Without them, our site may not work properly and you may not be able to log in or use key functions.

We use strictly necessary cookies to:

Enable account login and keep you logged in while you browse
Manage secure sessions in the cashier and account area
Protect your account from fraud, abuse, and unauthorised access
Apply basic security settings and anti-bot checks
Route traffic between servers and balance the load on our systems

Because these cookies are required for the site to function, they cannot be disabled using our internal controls. You may still block them through your browser settings, but parts of the site may then stop working.

4.2 Functional Cookies

Functional cookies remember the choices you make and help us provide a more convenient and smooth experience on the site.

We use functional cookies to:

Remember your language and region preferences
Store your selected currency and general site settings
Recall recently played games and favourite titles
Keep your cookie consent choices
Support chat functions and help tools

You may disable functional cookies through your browser settings, but you may need to set your preferences again every time you visit and some comfort features may not work as intended.

4.3 Performance and Analytics Cookies

Performance and analytics cookies collect information about how visitors use our website. They help us understand which pages are popular, how players move through the site, and where errors might occur.

We use performance and analytics cookies to:

Monitor page load times and technical performance
Collect anonymous statistics on visits and traffic sources
See which devices, browsers, or operating systems are used
Measure the success of campaigns and promotions
Identify areas that need improvement

The information collected by analytics cookies is usually aggregated and does not directly identify you. However, where such data could be linked to an account or unique identifier, we treat it in line with our Privacy Policy and apply all required protections.

4.4 Targeting and Marketing Cookies

Targeting and marketing cookies help us show offers and content that are more relevant to you. They may also be used to limit the number of times you see a particular message and to measure how effective our campaigns are.

We use targeting and marketing cookies to:

Display personalised bonuses, promotions, and game suggestions
Measure the performance of marketing campaigns
Understand which adverts or links brought you to the site
Build anonymous player segments for responsible marketing

Some of these cookies may be placed by third-party partners that provide advertising, affiliate tracking, or campaign measurement services. These partners may use the data in line with their own privacy and cookie policies.

4.5 Third-Party Cookies

In some cases, third-party services may set cookies on your device while you are using our website. These cookies are controlled by the third party, not by Lolajack Casino. However, we choose our partners carefully and review their use of cookies to the extent reasonably possible.

Third-party cookies may be used for:

Analytics and site statistics
Payment processing and fraud checks
Live chat and customer support tools
Social media plugins or links
Advertising and affiliate tracking

You can control third-party cookies through your browser settings or through the tools provided by those third parties. Disabling some of these cookies may affect features such as live chat, secure payment redirections, or interactive content.

5. Examples of Cookies We May Use

The table below gives typical examples of the kinds of cookies we may use on our website. The exact names and providers may change over time as we update our systems and tools.

Cookie Type	Example Purpose	Typical Duration
Session (Strictly Necessary)	Maintains your login session while you access games and account pages	Expires when you close your browser
Security (Strictly Necessary)	Protects your account from suspicious activity and fraud	Up to several months
Preference (Functional)	Remembers your language, currency, or region selection	From a few days up to one year
Analytics (Performance)	Collects data on visits, clicks, and pages viewed to improve the site	From one session up to two years
Marketing (Targeting)	Helps show relevant promotions and measure campaign success	From a few days up to one year
Affiliate Tracking (Third-Party)	Records that you arrived through a partner site so they can be credited	From one session up to several months

We may update or replace cookies as we improve our services or add new features. Any changes will be reflected in this Cookie Policy and, where required, in our on-site cookie notices.

6. Cookies and Personal Data

Some cookies gather data that can be linked to you as an individual, especially if you have an account with Lolajack Casino. For example, a cookie might store a unique identifier that connects your browser to your account, transactions, or bonus activity.

Where cookies are used in a way that involves personal data, we treat that data according to our Privacy Policy and all applicable data protection laws. This may include:

Collecting consent where required
Applying security measures such as encryption and access control
Limiting access to data to authorised staff and service providers
Keeping data only for as long as necessary for the stated purpose

We do not sell your personal data to third parties. Any sharing of data collected through cookies is done only where it is necessary for service delivery, legal reasons, or legitimate business interests, and always in line with the safeguards described in our privacy documentation.

7. Managing and Disabling Cookies

You have several options for controlling cookies used by Lolajack Casino and other websites.

7.1 Browser Settings

Most web browsers allow you to:

View which cookies are stored on your device
Delete existing cookies
Block all cookies
Block cookies from specific sites
Block third-party cookies
Receive a warning before cookies are placed

How you adjust these settings depends on your browser and device. You can usually find the relevant options in the “Settings”, “Options”, or “Preferences” menu of your browser, often under “Privacy”, “Security”, or “Cookies”. For more detailed instructions, please check the help pages of your browser provider.

If you choose to block some or all cookies, certain functions of our website may not work correctly, including secure login, account management, or payments. In particular, blocking strictly necessary cookies can prevent you from accessing your account or placing real money wagers.

Where available, we may provide on-site controls that allow you to manage optional cookies used by Lolajack Casino for analytics or marketing. These tools usually appear the first time you visit the site and may be accessible later through a cookie settings link located in the footer or within your account area.

Please note that:

Disabling optional cookies may not remove all cookies already stored on your device. You may need to delete them manually using your browser settings.
We may still use cookies that are strictly necessary for basic site operation and security.

8. Cookies, Security, and Responsible Gambling

Cookies also support our security measures and responsible gambling tools. For example, they may help us:

Detect unusual login attempts or suspicious patterns of use
Apply self-exclusion settings and access limits
Respect account closure requests
Monitor for potential fraud or unauthorised activity

These functions are closely linked to our wider systems, including AML and KYC processes. In many cases, they rely on strictly necessary cookies that cannot be disabled without affecting your ability to use the site in a secure way.

9. Cookies Used in Games and Payment Areas

Some cookies are used by game providers, payment processors, or other technical partners that help us deliver our services.

9.1 Game Providers

Our game portfolio includes titles from well-known providers such as NetEnt, Pragmatic Play, Evolution, and Ezugi. When you open a game, the provider may set its own cookies to:

Load game sessions and keep them stable
Track game performance and fix technical issues
Store certain in-game preferences

These cookies are subject to the policies of the game providers. However, we expect our partners to respect privacy and security standards in line with industry practice.

9.2 Payment Services

We offer a wide choice of deposit and withdrawal methods, including bank cards, e-wallets, bank transfers, and a range of cryptocurrencies. Payment providers may set cookies or similar identifiers to:

Secure your payment session
Prevent fraud and verify your identity
Remember certain details for faster future payments, where allowed

These cookies are usually required for payment processing and may be essential for the safe operation of the cashier. They are governed by the terms and policies of each payment provider, as well as applicable banking and financial regulations.

10. Legal Basis for Using Cookies

In the United Kingdom, our use of cookies is regulated by data protection and electronic communications laws. Our legal basis for using cookies may depend on the category and purpose of the cookie.

In general:

For strictly necessary cookies, we rely on our legitimate interest in operating a secure and reliable online casino platform and fulfilling our contract with you.
For functional, analytics, and marketing cookies, we may rely on your consent where required by law. You can withdraw this consent at any time by changing your cookie settings.

Where cookies involve personal data, we handle such data in line with our Privacy Policy and applicable UK data protection legislation, including rules related to data subject rights, data security, and data retention.

11. Data Retention

Cookies remain on your device for different periods of time:

Session cookies are removed when you close your browser.
Persistent cookies remain for a defined period or until you delete them.

We keep cookie data for no longer than necessary for the purposes described in this policy. Retention times depend on factors such as security needs, legal obligations, and the technical requirements of our services.

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, our services, or our business practices.

When we make significant changes, we will:

Publish the updated version on our website
Change the date of the last update shown at the end of the policy
Provide additional notice where required by law, which may include on-site banners, account messages, or email updates

We encourage you to review this Cookie Policy regularly so you stay informed about how we use cookies and how you can control them.

13. Your Responsibilities

By using our website, you acknowledge that:

You are responsible for keeping your device and login details secure.
You should adjust your browser settings if you wish to limit or block cookies.
Blocking certain cookies may affect your ability to use Lolajack Casino services fully.

If you share a device with others, such as friends or family, please remember that cookies may affect how the site behaves for every user on that device. You may want to clear cookies or use separate browser profiles to keep preferences and account access distinct.

14. Contact Us

If you have any questions, concerns, or requests about this Cookie Policy or the way we use cookies and similar technologies, you can contact us at any time.

Email: [email protected]

When you contact us, please include your full name, any relevant account details, and a clear description of your question or concern. This helps us respond more quickly and accurately.

If you are located in the United Kingdom and feel that your data protection rights related to cookie use and online tracking have not been respected, you may also have the right to raise the matter with the relevant supervisory authority. However, we kindly invite you to contact us first so we can try to resolve your concerns directly.

15. Additional Information

For more details about how we handle personal data, security, retention periods, and your data protection rights, please refer to our Privacy Policy and Terms and Conditions available on our main website, including the primary domain at lolajack-casinouk.uk.

By continuing to use our services after reading this Cookie Policy, you confirm that you have understood how we use cookies and how you can manage them.

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